The majority of roofing companies out there are in business because they have the talent and experience to provide quality roofing services. Some may be better than others. Some may have better warranties than others. Regardless of the years of experience, the level of customer service they have, or their prices, you can always get a better overall experience when you have good communication with your roofer.
Sometimes they’ll lead in the department of communication, but just as often it will be up to you to keep the lines of communication open and take the lead in that regard. What you must be certain to do one way or another is get all your questions answered by your roofer before they start and during the work if something doesn’t seem right to you.
It is a good idea to have more than one contact person. You might start with the salesperson or roofing inspector, but you should also know the person in charge of the crew and how best to reach them, be it via email, phone, text, or in person.
If you have the ability to discuss timelines, potential changes to the project due to additional damage found, and other aspects of the job, you’ll have a stress-free experience and have nothing but good to say about your roofer.
When you call on us at All American Roofing & Restoration, you can be confident that we will keep you in the loop throughout your roofing installation, repair, or replacement. We believe an informed customer is our best customer, so we will remain available for questions and concerns. Call today to learn more about what to expect from a roofer and how we excel across the board.